If you are not happy with the quality of the products and you wish to send the items back please send them to the below address. Once received back we can then issue a full refund. 

Please note this will be at your own cost and risk as per our terms and conditions: 

RETURNS DEPARTMENT

Gainsborough Giftware

Caldicott Drive

Heapham Road Industrial Estate

Sandars Road 

Gainsborough

DN21 1FJ

Please can you provide a copy of your Order Confirmation or Account Details within the returns parcels.