CUSTOMER ADVICE & INFORMATION

You will find below a list of our frequency asked questions split into different sections customer services, delivery, orders, product & stock, returns & damages and technical, if you are struggling to find the answer to your question please do not hesitant to contact us on 0843 289 4773

Customer Services
What is your minimum order?
How do I see your trade prices?
I don’t want to order on the website, how else can I order?
How do I join the mailing list to receive product updates?
Delivery
Delivery Information
When will I receive my order?
What does TBC mean in the delivery price?
Orders
Do I have to pay on the internet?
What is the status of my order?
Do you keep back orders?
Can I add to an order?
Product & Stock
Can I download the product images from your website to use on my own website?
I have found an item cheaper elsewhere
Returns & Damages
I've received my order but some of my items are damaged
Can I return items?
Technical
Cookies Policy
I am having problems using your website or logging in to my account
How do I change my personal details, password, email address, contact details?

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